ELECTRICITY COMPANY OF GHANA
Application Portfolio Management
Back to Dashboard
View Application
Edit Application: Outage Management System (OMS)
Active
Current Application Details
Status:
Active
Last Updated:
Nov 15, 2025 6:23 AM
Created:
Nov 15, 2025
Application ID:
39
Basic Information
Functions & Departments
Support & Development
Technical Details
Application Details
Application Name
Full name of the application
Acronym
Short form or abbreviation
Application Type
Select application type
API Service
Cloud Service
Database System
Desktop Application
Document Management System
Legacy System
Metering System
Middleware
Mobile Application
Monitoring System
Reporting Tool
Utility Application
Web and Mobile Application
Web Application
Workflow System
Criticality Level
Select criticality level
Critical
High
Low
Medium
Date Deployed
When the application was first deployed
Application Stage
Select application stage
Active
Decommissioned
Development
Planned
Production
Staging
Testing
Primary Functions
Select Primary Functions
0
Account Management
Accounts Payable/Receivable
Alert Management
Application Monitoring
Asset Management
Attendance Tracking
Audit Trail Management
Backup and Recovery
Benefits Administration
Billing and Invoicing
Budget Management
Business Intelligence
Collaboration Tools
Complaint Management
Compliance Monitoring
Cost Analysis
Customer Billing Inquiry
Customer Information Management
Customer Self-Service
Customer Service Portal
Data Analytics
Data Visualization
Database Management
Document Approval Workflow
Document Management
Email System Management
Employee Management
Energy Billing System
Energy Distribution Management
Energy Theft Detection
Energy Trading System
External Communication
Facility Management
Fault Reporting System
Financial Accounting
Fleet Management
Grid Monitoring
Incident Management
Internal Communication
Inventory Management
KPI Monitoring
Load Management
Maintenance Scheduling
Meter Data Management
Meter Reading Automation
Network Monitoring
Notification System
Outage Management
Payment Processing
Payroll Processing
Performance Management
Performance Reporting
Policy Management
Power Quality Monitoring
Predictive Analytics
Project Management
Recruitment System
Regulatory Reporting
Renewable Energy Monitoring
Reporting Dashboard
Revenue Management
Risk Assessment
Safety Compliance
Security Management
Service Connection Management
Service Level Monitoring
Service Request Handling
Supply Chain Management
System Performance Monitoring
Tariff Management
Task Management
Tax Calculation
Training Management
Work Order Management
Workflow Automation
Hold Ctrl/Cmd to select multiple functions
Departments
Select Departments
0
Administration
All Directorates
Billing
Compliance
Customer Service
Finance
Human Resources
Information Technology(ICT)
Legal
Marketing
Materials
Metering Technical Services(MTS)
Operations
Procurement
Research & Development
Risk Management
Strategic Planning
Technical Services
Transport
Departments that use this application
User Base
Select User Bases
0
Administration Department
All Employees
Auditors
Billing Department
Compliance Officers
Contractors
Customer Service Department
Customers - Commercial
Customers - Government
Customers - Industrial
Customers - Residential
Data Analysts
Database Administration Team
Department Heads
Development Team
Emergency Response Team
External Users Only
Field Technicians
Finance Department
Human Resources Department
Installation Team
Internal Staff Only
IT Department
IT Support Team
Maintenance Crew
Marketing Department
Meter Readers
Middle Management
Mixed Internal/External
Network Operations Team
Operations Department
Procurement Department
Public Users
Regulatory Bodies
Security Team
Senior Management
System Administrators
Team Leaders
Technical Services Department
Vendors & Suppliers
Primary users of this application
Support Information
Primary Support Unit
Select support unit
Application Support
Business Systems
Database Administration
IT Infrastructure
Security Team
Vendor/Developer
Select vendor/developer
Adobe
Amazon Web Services
Custom Development
ECG Internal
Google
IBM
Local Vendor Ghana
Microsoft
Open Source
Oracle
Salesforce
SAP
Third Party Vendor
Internal Technical Contact
Development Type
Select development type
Customized Package
External Vendor
Internal
Local Vendor
Open Source
Hosting & Infrastructure
Hosting Environment
Where the application is hosted
Server Details
Technical details about the hosting environment
Update Application
Cancel